FAQ

Take your pick from:

Credit/Debit Cards, Paypal, Apple and Google Pay. 

Crypto Currencies:

Ethereum/Bitcoin/Dogecoin/Litecoin/Bitcoin Cash/Dai and USDC

We DO NOT accept cash/ cheques/ money orders/ sexual favours/ pictures of your significant other/ food/ #coins

Can I get a 'what what?'

No! We DO NOT offer refunds.

At MG Merch, all sales are considered final. We take great care in ensuring the quality and accuracy of our products. Our team, though small, personally inspects every item before it is shipped to guarantee you receive exactly what you ordered in the best condition. However, in the rare event that you receive an incorrect or faulty item, please contact us immediately. In such cases, we are committed to resolving the issue.

Sizing details are available for all products. Please be sure to check the size you are ordering is correct for you before parting with your hard earned readies.

All transactions at our store are processed in good ol' US dollars. No matter where you're shopping from, even if your bank card hails from the far reaches of Timbuktu. Please remember we only ship within the United States.

Sure thing! You can opt to checkout as a guest, or you can create an account which will allow you to check past orders and speed up the ordering process next time around.

This is automatically sent to the email address used whilst checking out when you place an order. 

Items should be with you within 8-10 business days of there are not further issues of postal delays.

Domestic Shipping Only

At present, we exclusively offer shipping within the United States. This is due to our merchandise being printed and dispatched from locations within the country. We understand the convenience of international shipping and aim to explore this option again in the future.

We previously collaborated with a third-party service that enabled us to ship our products to a wide range of countries. However, we are currently not working with these providers. We apologize for any inconvenience or confusion this may have caused and appreciate your understanding as we navigate these changes. Stay tuned for future updates regarding our shipping policies.

Shipping is handled by Printful, and varies depending on the item(s), location where they're produced and where they are going!

Mephisto Merch makes ZERO MONIES on the handling and shipping, rates are set by Printful.

Typically shipping starts from around €3 up to about €13.

You may see on your order if you order multiple items, there can be a shipping charge per item/per type of item.

This is not a mistake. 

Different items are produced in different factories, depending on what they are and where you are in the world!

So, before you lose your shit, please bear in mind that you could receive your remaining items in a couple o' days.

Just hang tight and everything will be irie.

Nope, not on your nelly. However,  if you do receive something wonky or faulty, shoot us an email at order@meph-heads.com ASAP, and we'll sort it out for you.

Please note we won't be able to take back any irregular or washed garments - sorry!  Just remember to send it back in its original, fresh-out-the-box state - no washing or wearing, please! And make sure to do it within 30 days of receiving it, or we'll have to give it a pass. T

If it's the wrong size, give it to someone larger or smaller than yourself, and take pleasure in knowing you've done a good deed and pimped someone up.

Or if you have children wait for them to grow up, if you don't have children think about making some.

Seriously though, there are size guides on every product, check yourself before you wreck yourself.

Thanks a bunch!

Hopefully the order doesn't come attached to an animal or child.

Hopefully you don't find one of those notes from a slave making them that needs to escape.

In the event that the item is damaged or has bogeys or something gross on it from the factory.

Wear gloves to preserve the crimescene. Take photos. Use a lighter or coin for size reference.

If indeed, something has truly gonne wrong with your order shoot us an email at orders@mephistogeneticsmerch.com with your full name and order number and email you used when registering as we have to get in touch with Printful on your behalf to see what where they effed up.

We won't be able to help you if you don't provide all of the aforementioned details to orders@meph-heads.com. We don't do customer service on social media so stop spamming us there! Also please kindly note in mind the seed site does not handle Merch enquiries or order issues. 

We'll do our best to get back to you within a 24 hour-ish period. Unless it's Sunday and we're having a lying. 

We don't know, measure it.

Someone who just failed Grade 10

That's possible!

We're working really hard to produce nice things here, and the profit margins for clothing suck balls.